How to get the best from our logs
First of all if you have just bought logs from us then we would like to thank you for your custom.
Product Details
We have been heating Champfleurie House, a 22 room Scottish Baronial Mansion, with wood fuel for over 21 years now with anything up to 7 wood burning stoves working at any one time so you might say we have become experts in the use of wood fuel.
We have put every effort into making sure they are properly seasoned, dry and ready to burn in open fires, wood-burning stoves or log-burning central heating systems.
We trust you will find them to be the best logs you have ever purchased. If you have any reason not to be entirely satisfied please call us.
However, please do not call to tell us that they are not pretty enough for display in your log basket or that some of them have a little mould,
This is a natural product from the woodland and not a manufactured product from a factory. There might well be mould on them from time to time and they might be different from the last lot as well as mis-shapen.
We concentrate solely on seasoning them properly and their ability to burn and produce heat.
Keep them Dry. We only remove your logs from their airing crates immediately prior to delivery so as to ensure they are as dry as can be when you receive them.
Remove them from the bag as soon as possible They are best stored in a dry ventilated place (check out our Log Store on our website) and brought into the house at least 24 hours before burning. A log basket beside the fire is an ideal place to 'finish them off'.
Burn them properly. Like other fuels, wood needs plenty of air to burn well. It is best to allow a fresh change of logs to burn freely until they almost turn to charcoal and only then to 'damp' down the fire by reducing the air supply.
Filling a stove with logs and damping it down straight away, stops the 'volatiles' from burning and generates a lot of smoke and tar that is bad for health and the environment.
Use them safely. Most hardwoods will not spark but the occasional ancient pine log in our bags are more likely to. This will not be a problem with wood burning stoves unless a vent or door is left open, but please take care when using on an open fire, especially when unattended. It is best to use a very close mesh fireguard in these circumstances or consider burning only Briquette Logs.
Prevent Chimney Fires. Chimneys need to be swept at least once a year in order to avoid the risk of a chimney fire and carbon monoxide poisoning. As with the burning of any fuel for the production of heat, wood can produce this poisonous gas if the flue or chimney is blocked, the equipment is faulty or there is a lack of ventilation.
Smoke Control Areas. Within a smoke control zone, wood can only be burnt on Exempted Appliances pursuant to Smoke Control (Exempted Fireplaces) Orders. It is illegal to burn wood in any other device and illegal to deliver wood (for burning) to properties within the area for use in non-conforming devices.
By placing your log order with us we presume you have checked on your legal obligations beforehand and that the regulations regarding the burning of wood logs in your area will be strictly adhered to. If you are in any doubt check with your local authority environmental health officer. Local to us, Edinburgh, Falkirk and North Lanarkshire are all Air Quality Management Areas.
For further information on all aspects of log burning check the website www.nef.org.uk/logpile
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